Our work methodology is based on a time proven, step-by-step process. Each stage includes close
interaction with customer and is well documented.
- Internal Security
- Company Non-Disclose Agreement (NDA)
- Company Non-Competition Agreement (NCA)
- Employer Non-Disclose Agreement
- Property rights
Business Requirements Definition:
- - Warranty Period Requirements Definition
- - Timeframes Definition
- - Budget Definition
- - Business Model Definition
- - Functional Requirements Definition
- - Documentation Requirements Definition
- - Performance Requirements Definition
- - Security Requirements Definition
- - Interface Requirements Definition
- - Portability Requirements Definition
- - Operational Requirements Definition
- - Quality Requirements Definition
- - Resource Requirements Definition
- - Reliability Requirements Definition
- - Verification Requirements Definition
- - Maintainability Requirements Definition
- - Acceptance
- - Testing Requirements Definition
- - Safety Requirements Definition
Software Requirements Specification
- Platforms & Technologies Choice
- Third-Party Service Integration Analysis
- Third-Party Solutions Integration Analysis
- System Architecting
- Develop Draft Technical Proposal
- Define main Terms of Service
- Development, Management and Testing Teams planning
- Time & Cost Estimation
- Timetable Design
- Define Milestones, Checkpoints and Deadlines
- Project Proposal
- - UML Software Design
- - E/R Database Design
Development
- - Product Prototype
- - Beta version
- Daily Email Reports
- Regular Online Conferences
- Checkpoints Acceptance (intermediate results)
- eCRM� - Proprietary Customers Relations Management
- -Daily Work Reports
- -Project Progress Report
- -Multi Level approving by:
- Developers, Project Manager, Customer
- -Online Project Issues Environment
- Demonstration of Beta version
- Non-restricted tuning opportunity
- Test Plan Development
- Usability Testing
- Functional Testing & Debugging
- Third-Party Services Integration Testing
- Security Testing and Hacker Attempts
- Performance & Stress Testing
- Delivery
- -Application Delivery
- -User Documentation Delivery
- Deployment
- Knowledge transfer
- -Software Source Code Delivery
- -Graphics Source Files Delivery
- -Technical Documentation Delivery
- User Training
- Project Acceptance
- Free bugs fixing
- Free customer support
- Product Support & New Developments
- - Bugs fixing and Patches Development
- - Add Functionality (Upgrades)
- - Integration with new Third-Party Systems
- - New SkinsServers Maintain (24/7/365)
- Servers Maintain
- - Servers Administration
- - Service Availability Monitoring & Management
- - Performance Monitoring and Management
- - Statistics
- Lifecycle Support
- - Process Orders
- - Keep Database up-to-date
- - Content Management
- - Search information & Data Entry
- Customer support
- - Consultation
- - Emergency help
- - Further Product Improvements Suggestions
- End-User Support
- -Email Support
- -Online 24/7/365 Support (Internet Chat, ICQ)
- -Hotline Phone Support
- Virtual Personnel� service
